top of page

Frequently Asked Questions

Do you only work with dogs?

 

 

Nope! We help dogs, cats, and some other small pets too.

 

 

 

What if my pet is nervous?

 

 

That’s actually one of the biggest reasons people love in-home appointments. Being in a familiar environment often helps pets feel much more comfortable and relaxed.

 

 

 

Do you service all of Fairbanks and North Pole?

 

 

Yes! We serve Fairbanks, North Pole, and surrounding areas. Feel free to message us if you’re unsure whether you’re in our service area.

 

 

 

Can you come on post?

 

 

Yes, we can! 

 

 

 

How long does an appointment take?

 

 

Most appointments are quick and efficient, but timing can vary depending on your pet, the services requested, and how much they feel like negotiating that day.

 

The typical appointment takes about 10–20 minutes.

 

 

 

Can you do multiple pets in one visit?

 

 

Yes! In fact, we love helping multi-pet households. Additional pets or services during the same visit are 50% off, making it convenient and affordable for families with more than one pet.

 

 

 

What forms of payment do you accept?

 

 

We accept cash, check, debit/credit cards, Venmo, and Cash App.

 

 

 

Don’t see your question here?

 

 

Feel free to reach out — we’re happy to help!

 

 Call or text: 907-888-9887

bottom of page